FAQs

Recycling

Are you a registered AATF?
Why can’t I throw my electronic waste in the bin?
Can I get money for recycling old tech?
Do you accept specialist equipment such as fridges and medical equipment?
Do you recycle batteries?
What is WEEE Waste?
What can you recycle?
What security measures do you have in place to protect my data?
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Data Destruction

Won’t a factory reset work?
Can I track my items?
Can you shred my items on site?
Do you destroy physical data?
How do you destroy the data?
How do I know that my data is safe?
What accreditations do you have?
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Mobile Phones

Can you recycle mobile phones?
Can you refurbish my existing mobile phones?
Do you sell refurbished mobile phones?
Can you erase data from mobile phones?

IT Sanitisation

What cleaning products do you use?
Can you come to my site?
What equipment can you sanitise?
What are home bundles?

Delivery & Collection

What areas can you collect IT assets from?
Can I bring in my IT assets to be recycled?
How long does it take for a collection?
Are you a registered waste carrier?

General

What is Trakk-IT?
What security measures do you have in place to protect my data?
What paperwork will I receive?
Do you outsource any of your services?
What does Zero to landfill mean?
What is an asset report?
Will I be supplied with certification of recycling / destruction?
How long after collection will it take for me to get my paperwork?
What size can you shred to?
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Do you have an IT recycling requirement?

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