“We recently had reason to engaged with S2S to provide a “Working From Home Bundle” service for one of our customers due to the recent Covid-19 pandemic.
Although this would be a new way of working with us for S2S and out with their normal service they worked closely with us to put the new service in place. Chris Hare and Rachel Hall were fundamental, along with their team in the success of this service. We had to find new ways of working together due to the very fast pace that the customer was looking for the Working From Home Bundles reaching their end users, as this had a very high profile within their business.
Phase 1 – The harvested hardware from the temporarily closed locations was split into hardware type and also condition. It was then made up into specific bundle types required, sanitised and packaged ready to be shipped to the end users.
Phase 2 – The process progressed to new hardware that was specifically ordered for the project making the turnaround quicker and easier to process. Things were specifically challenging around April/May period as this was when the highest demands for the requested hardware were but S2S consistently delivered and tracked all requests, to date they have successfully delivered ~1100 bundles to home addresses.
I have been very impressed with the way that S2S have handled this piece of work and wouldn’t hesitate to work with them again in the future.”
Customer – Professional Services