FAQs

Most old electronics contain hazardous materials like mercury and lead, which need careful recycling to prevent environmental harm. Improper disposal of electronic devices, such as a laptop computer or other digital waste, can also expose sensitive information to data breaches.

Disposing of your e-waste responsibly with an accredited IT Asset Disposal (ITAD) service, like S2S Group, ensures data is wiped or physically destroyed, protecting your personal information while supporting a secure recycling program.

Depending on the age, quality, and specification of your computer equipment or other electronics for recycling, S2S Group customers may receive a rebate. You can also refurbish and reuse your old tech to keep items like laptop computers within your organisation, saving costs and reducing waste.

S2S Group accepts all types of electronic waste, including specialist equipment like medical devices, household appliances, servers, cooling and heating components, and large-scale IT equipment such as monitors and printers. These services are part of our commitment to comprehensive electronic recycling.

S2S Group accepts larger batteries, including lead-acid and lithium batteries, commonly found in electronic waste. For smaller household batteries, please use your local recycling centre. For information on battery disposal and recycling, please contact us.

For more information on battery recycling, you might be interested in:
Battery Recycling Disposal

WEEE waste refers to anything with a plug or battery, from large household appliances like freezers to IT devices such as laptops, printers, and computer monitors. The WEEE directive ensures proper disposal and recycling of electronic devices to protect the environment and secure data on assets. Utilising a professional ITAD service is essential to dispose of WEEE waste properly.

S2S Group specialises in recycling a wide range of electronic devices, including laptops, mobile phones, cables, medical equipment, and more. For more information on laptop recycling or secure hard drive recycling, contact us directly.

S2S Group helps businesses recycle electronic waste in compliance with UK GDPR law and environmental regulations. This protects both the environment and the security of data stored on IT assets, helping businesses avoid fines and safeguard sensitive information.

Using a certified ITAD provider ensures that your electronic waste is handled responsibly. S2S Group recycles materials from items like mobile phones and batteries, protecting the environment from hazardous waste and helping businesses maintain compliance with data protection laws.

Many electronic devices contain valuable elements like gold, aluminium, and other metals. Recycling allows these materials to be extracted and reused, reducing the demand for new resources. For instance, mobile phone and battery recycling recover these elements, contributing to resource conservation and environmental sustainability.

S2S Group is fully accredited, ensuring all aspects of your sensitive information handling are controlled and secure. Our facilities feature 24/7 monitoring, restricted access, CCTV, and physical security, ensuring data destruction services are certified to meet top security standards.

S2S Group’s site is enclosed with security fencing around its perimeter, secure gated areas that only authorised personnel can access, and access control for all doors within the facility to control the movements of personnel within the site. Only staff with approved access can get into certain areas of S2S Group’s site.

S2S Group is approved to destroy data to the Top Secret Level with the option of witness destruction on-site. All data erasure or destruction is fully certified, and you will receive documentation in line with GDPR and ADISA.

The type of documentation depends on the services you select. For example, data destruction and electronic recycling services include a full certification of secure hard drive disposal in line with GDPR and ADISA Standard 8.0 requirements.

S2S Group performs our end-to-end electronics waste services in-house with security-cleared personnel, using our own fleet of secure vehicles and mobile shredding equipment.

On occasions when S2S Group is extremely busy, there is a list of approved partners for secure transport; this is always agreed upon by S2S Group customers prior to collection.

Some hazardous products may need additional specialist processing, and S2S Group has a list of approved partners for those product types.

S2S Group is committed to a zero-direct-to-landfill policy, diverting as much waste as possible from landfill through component recycling, asset refurbishing, and remarketing. Our recycling program aims to reduce the environmental impact of discarded electronic devices.

An asset report provides a detailed manifest of your recycled or destroyed IT assets, including model, serial number, and process destination. This report helps you maintain compliance and peace of mind regarding data and environmental safety.

Yes, every recycling, data erasure, or destruction service concludes with certification, ensuring you have the correct documentation for your business needs.

SLA timelines vary by service type:

Remarketing/Resale: Processed and paperwork within 30 days.

General Recycling: Processed and paperwork within 30 days.

DIAL 1 & 2 Services (Standard Security): Processed and paperwork within 20 days.

DIAL 3 Services (High Security): Processed within 48 hours, paperwork within 7 days.

Depending on the product and data classification, S2S Group can shred from 2mm to 25mm. Contact us to discuss your secure shredding needs.

S2S Group follows certified methods to securely destroy data, including shredding, degaussing, and incineration, all of which comply with NPSA (National Protective Security Authority) standards. These services ensure that no residual data remains accessible on digital devices, hard drives, or electronic media, protecting sensitive information thoroughly.

• Hard Disc Destruction: Physically destroying hard drives to prevent any data recovery.
• Shredding: Cutting assets into fragments of particular size, ensuring all data is irretrievable.
• Degaussing: Using powerful magnets to sanitise data from magnetic storage devices.
• Certified Data Erasure: As a Blancco Gold Partner, S2S Group provides advanced data overwriting, meeting industry standards for secure erasure on hard drives and other storage media.

• Data Erasure: For devices intended for reuse, secure erasure allows the assets to be redeployed within your organisation.
• Data Destruction: For devices beyond repair, shredding or degaussing ensures complete data removal and is a cost-effective choice for secure disposal.